Exchange Policy

At Mizz Korea, we offer a hassle-free exchange policy to ensure you are satisfied with your purchase. If you would like to exchange an item for a different product or variant, you may do so within 30 days of receiving your order. To be eligible for an exchange: The item must be unused and in its original condition. It must be in the original packaging. Once we receive your returned item and verify its condition, we will process the exchange promptly. If the item you wish to exchange for has a higher value, you may be required to cover the price difference. We will assist you in arranging the exchange and ensuring a smooth transaction. Please note that shipping costs for exchanges are the responsibility of the customer unless the exchange is due to a mistake on our part or a defective product. If you have any questions or need further assistance with an exchange, please don't hesitate to reach out to our customer service team. We're here to help you find the perfect products for your skincare needs!